NMS(Network Monitoring System)
Data Center West focuses on three main areas:
- Service Polling - determining service availability and reporting on same.
- Data Collection - collecting, storing and reporting on network information as well as generating thresholds.
- Event and Notification Management - receiving events, both internal and external, and using those events to feed a robust notification system, including escalation.
An escalation plan that keeps you in the loop. The plan tells us who should be notified, and how. Notifications options are from multiple phone calls, text paging and emails for warnings.
To discuss your current monitoring and escalation plan contact the Data Center at 541-326-4212